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Human Factors consultants can address in-service Human System Integration issues such as product or system upgrades and personnel costs.
- Upgrades: Even when user-performance and well-being are addressed during the development or procurement stages, Human Systems Integration is seldom without challenges during the system life cycle.
- Personnel Costs often represent the greatest ongoing life-cycle expense and relate mainly to recruiting, retention, and training. Typical issues include high staff turnover and related recruiting and training costs, user errors, accidents and injuries, equipment repair and maintenance.
Systematic monitoring of key Human Factors and performance issues throughout the life-cycle can identify hardware, software and training upgrade needs. Often, monitoring can be integrated with an embedded training system. Key Human Factors data can be used for early identification and resolution of many of the Human Factors challenges that affect individual and team performance, retention of valued staff, and safety.
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