Human Factors Research Human Performance Modelling User Needs Analysis User Centred Development Trials and Evaluations	Hospital Communication Centre Identification and evaluation of user needs at the ward centre for an intensive care unit. This required interviews and observation of physicians, patients, nursing staff, visitors, and others to establish all verbal, written, face-to-face, patient vital sign monitoring, emergency activities, intercom, radio, and phone communications. A prototype for a new ward centre layout for all ward units was built and evaluated. Nuclear Generating Station Fire Protection Established user and human factors requirements for a new Fire Protection System for a major nuclear generating station. Participated in the evaluation team during procurement of the Fire Protection System, including work with the designer and manufacturer of the system to address human factors issues. Way Finding at Night A series of controlled field trials to assess user needs for way finding at night in wooded terrain for dismounted infantry teams and to compare the benefits of different visual, auditory and tactile displays, alone and in combination, to support those needs. Multifunction Naval Workstation Feasibility study for design of a multi-user console for naval operations. Developed functional and user requirements. Constructed and evaluated a full-scale static mock-up using naval operators to assess user needs and recommend improvements. Command Post Layout Analysis of Army Divisional Headquarter (HQ) user needs, for 40+ staff, for a standard workspace layout for portable field HQ cells based on ISO containers for each 7 person team (Plans, Ops, Artillery, etc). Review of documents, interviews with all staff teams, and task observation at field exercises. Prototype validated by mock-up and field trial. Night Vision Devices A series of controlled troop field trials to establish infantry night vision user needs and analyse the impact of different helmet-mounted and other monocular and binocular electro-optical options on performance of typical infantry tasks such as surveillance, target detection and engagement, and patrolling in built up or densely wooded terrain. These field trials also examined various magnification, aiming and illuminating devices. Cold, Wet Weather Boots Developed statement of user needs and bid evaluation criteria for procurement of Canadian army cold, wet weather boots. Developed a user testing plan to evaluate compliance with these requirements and evaluated competing products in a controlled user field trial. Naval Command Teams Established user decision support and target tracking and detection needs of naval frigate command teams (Commander or Executive Officer, Operations Room Officer, Above and Below Surface Warfare Controllers) and current deficiencies in preparation for a mid life upgrade. Conducted detailed 4 hour scenario-based critical incident interviews with twenty team members currently serving in command team positions at sea. Nuclear Generating Station Fuel Handling A detailed assessment of human factors issues and deficiencies related to design, maintenance and operation of nuclear fuel handling systems at two major nuclear generating stations. This analysis included human error potential, operator hardware and software interface usability, defence in depth, and organizational and managerial aspects affecting users at the working level. Vehicle Helmet Series of studies/trials to identify user needs for a Combat Vehicle Crew (CVC) helmet, develop a statement of user requirements, and assess commercially available helmets. Requirements included fit, ease of use, compatibility with communication and other equipment, comfort, heat build-up, and task performance, among others. Operation Planning Worked with naval officers and observed naval planning exercises to establish the Operational Planning Process (OPP) for a naval task group. Developed and validated function flow diagrams, a tabular task analysis, identified group decision-making strategies, and compared the OPP to tactical level planning activities. Identified user needs for planning support and potential approaches to provide this support. Systems Integration Laboratory Conducted a task analysis for selected user roles of a systems integration laboratory to support the modernization program for a maritime patrol aircraft. Examined operator tasks based on a decomposition of functional requirements. Produced associated task inventories and task descriptions.