HSI’s wide experience in industry means we understand how to analyze the risks employees face. Managing risk and promoting safety often means employees must follow strict protocols. The challenge is to ensure that employees acquire and maintain the knowledge and skills necessary to perform their work safely and well.

For Pacific Gas and Electric, HSI analyzed critical tasks and existing training data to identify the rate at which key safety behaviours fade. Then we determined the best retraining interval to limit the decay of these skills and keep them current. This work improved the ability of Pacific Gas and Electric to manage assessment and training schedules.